Company: Leading Automotive Financial Services Company
Location: Johor Bahru
Work Type: Contract
Salary: Up to RM2,600/month
Working Hours: Normal Office Hours (Monday – Friday)
Duration: Initial 3-Month Contract (Subject to performance, extendable for an additional 9 months)

Job Description

• Conduct regimented collection calls to customers with overdue accounts.
• Negotiate and propose practical repayment plans based on customers' financial situations.
• Respond professionally to customer enquiries regarding outstanding payments and available payment options.
• Initiate site visit requests and debtor searches when required.
• Manage and coordinate repossession-related matters in accordance with company policies and procedures.
• Maintain accurate records and ensure timely updates of collection activities.
• Follow up on delinquent accounts to achieve collection targets and reduce outstanding balances.
• Ensure compliance with company guidelines and regulatory requirements.

Requirements

• Minimum Diploma in any field.
• Minimum 1–2 years of experience in Collections, Credit Control, Accounts Receivable, or related functions.
• Good command of English and Bahasa Malaysia, both written and spoken.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong communication, negotiation, and interpersonal skills.
• Good problem-solving abilities and attention to detail.
• Able to work independently and manage multiple cases effectively.
• Comfortable handling customer interactions related to payment recovery.

Benefits

• EPF provided.
• SOCSO provided.
• Opportunity to gain experience within a leading automotive financial services environment.
• Potential contract extension based on performance.

Manufacturing

Accounting / Auditing / Tax
Banking & Finance

Johor

Contract / Temp

MYR 2, 501 - MYR 3, 000 / mth