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Customer Service (Subang Jaya)

Description

Job Scope:

  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support


Job Requirements:

  • Diploma and above qualifications
  • Ability to stay calm when customers are stressed or upset
  • Comfortable using computers
  • Experience working with customer support



Industry

Telecommunication


Specialization

Customer Service


Location

Selangor


Employment Type

Contract / Temp


Salary

MYR 1, 501- MYR 2, 500 / mth


To apply online please click the 'Apply' button below. For email a detailed resume in Word format to Alison Khoo.

For further discussion about this role, please find contact details of Alison Khoo as below:
Email: general4@recruitexpress.com.my
Tel: 03-27138830
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.